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UniRoutes — Help & Contact
Help & Support
How Can We Help?

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Contact Info
Email
support@uniroutesshuttle.com
Phone
+1 (888) 919-2025
Frequently Asked Questions
What safety measures are in place?
Our shuttles are equipped with GPS tracking, seat belts, and are regularly inspected for safety compliance. All drivers hold valid licenses and maintain a clean driving record.
What is the refund policy?
If you cancel at least 48 hours before your departure, you’ll receive the full value back as Ride Credit, which can be applied toward any future shuttle booking with us. Your credit never expires, so you can rebook whenever the time is right.
Can I track the shuttle in real-time?
Yes, you will receive a tracking link via email during ticket confirmation. The link provides real-time location updates of your shuttle.
How do I book a seat?
You can book your seat online through our website by selecting your route, date, and time. Payment can be made securely via credit card.
What if the schedule changes?
If there are any changes to the schedule, you will be notified via email.
Do you offer group or charter bookings?
Yes! We offer charter bookings for groups of all sizes. Select “Charter” in the contact form above or email us directly to discuss routes, availability, and pricing.
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